Terms of Service
The terms for using the FamilyPhone app, in plain words.
Effective November 9, 2026
These terms govern your use of the FamilyPhone Android application (the "App"), made by Harborline ("we", "us", "our"). By installing or using the App you agree to them. Our Privacy Policy explains what the App keeps and reads.
1. License
We grant you a personal, non-exclusive, non-transferable license to install and use the App on Android phones you own or are responsible for. The App is licensed, not sold.
2. Price
The App is free. It is new and isn't on Google Play yet, so it may change often and may have bugs. If any part of it is ever paid, Google Play processes the payment and its refund policy applies; we never receive or store your payment details.
3. Intended use and your responsibility
FamilyPhone is a phone, texting and contacts app for a child's phone, where a parent chooses who the child can call and text. It is a tool to help parents, not a substitute for supervision. You are responsible for installing it only on phones you own or have the authority to manage, and for the list of approved people.
4. Not an emergency service replacement
FamilyPhone is not a replacement for emergency services or for Android's own emergency calling. Emergency calls go through Android's own phone system and show Android's own emergency call screen. FamilyPhone never blocks emergency numbers, but whether an emergency call or text gets through depends on the phone, the SIM, the mobile network and where you are, which we don't control.
5. What it does not stop
- Another app can still try to place a call. FamilyPhone ends a call to someone off the list as soon as it appears, but the call may briefly start.
- Google's Phone, Messages and Contacts apps stay installed unless you block them with another app.
- Pictures and group texts (MMS) and RCS are not supported.
6. Calls, texts and your carrier
Calls and texts are carried by your mobile carrier, which may charge for them. We do not promise that every call, text or notification will arrive, or arrive on time.
7. No account and no remote recovery
The App has no account system and cannot go online. The approved people and the Parent PIN live only on the phone and are not backed up. We cannot restore them or reset a forgotten PIN for you. Keep your recovery code somewhere safe.
8. Support
We offer support through the report form on this site. We try to answer quickly but cannot promise a response time.
9. No warranty
The App is provided "as is" and "as available", without warranties of any kind, express or implied, including fitness for a particular purpose. We do not promise that the App will be uninterrupted or error free. In particular, we do not promise that every call or text from someone who is not approved will be held.
10. Limitation of liability
To the fullest extent the law allows, we are not liable for indirect, incidental, special, or consequential damages arising from your use of, or inability to use, the App.
11. Changes
We may update the App or these terms. Continued use after a change means you accept the new terms. Material changes will show a new effective date above.
12. Ending use
You can stop using the App at any time by choosing another phone app and texting app in Android's settings and uninstalling it. We may stop supporting the App at our discretion.
13. Governing law
These terms are governed by the laws of the State of North Carolina, United States, without regard to conflict of law rules.